How Freight Tiger unlocked new supply liquidity to cut freight cost and fulfillment time

The customer is one of India's leading modular kitchen & wardrobe design companies. Owing to the make-to order nature of the business, vehicle placement TATs were long, causing customer dissatisfaction. Adding to that, in some of their busiest routes, freight rates were higher owing to a low number of contractual supply partners mapped.

12%

Decrease in vehicle reporting TAT

14%

Freight rate savings for the customer on select routes

Products used

Indent, Procurement

Industry

Furniture

What's in this case study?

One of India's leading modular kitchen and wardrobe manufacturers was seeing long vehicle placement TATs on its make-to-order movements, and freight rates on its busiest routes were running high because too few contractual supply partners were mapped to them. Freight Tiger introduced the FTN Bidding Module alongside platform-driven supply, while the Control Tower Dashboard and Analytics Suite let stakeholders pinpoint where the lag was building and review transporter performance on participation, vehicle assignment and reporting TAT. Over time, 20+ new supply partners were added to the busiest routes and red flags were closed through tech-enabled notifications and Control Tower follow-ups.
The result: Supply liquidity rose 52% through tactical additions, delivering a 12% reduction in vehicle reporting TAT and 14% freight rate savings on select routes.

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